1. Introduction

Littardo Hawk Private Limited provides multiple payment options to ensure a smooth and secure shopping experience. Below are the details regarding our payment methods, security measures, and support.

2. Accepted Payment Methods

• Credit/Debit Cards (Visa, MasterCard, RuPay, etc.)
• Net Banking from major banks
• UPI Payments (Google Pay, PhonePe, Paytm, etc.)
• Wallet Payments
• Cash on Delivery (COD) - Available for select locations

3. Secure Payment Process

• All payments are processed securely through encrypted gateways.
• We do not store any card or banking details.
• Transactions are verified with OTP and 3D Secure authentication.

4. Payment Failure Issues

• If your payment fails, please check your bank balance or retry with a different payment method.
• Ensure that your card is enabled for online transactions.
• If the amount is deducted but the order is not confirmed, it will be refunded within 5-7 business days.

5. Refund Process

Refunds are initiated once the return is approved. The amount will be credited back to your original payment method within 5-7 business days.

6. Cash on Delivery (COD) Policy

• COD is available only for selected locations.
• Orders above ₹5000 may require advance payment confirmation.
• A small COD fee may apply for certain orders.

7. Customer Support

For any payment-related inquiries or issues, feel free to contact our support team.

• Email: support@littardoemporium.com
• Phone: +919937233348
• Address: SB-07, Aryaa Village, Khandagiri, Bhubaneswar